Privacy Policy

This Privacy Policy explains how D Is For Family LLC (doing business as "C Dell," "we," "us," or "our") handles personal information collected through c-dell.com (the "Site") and our services. It is provided for general information and is not legal advice.

1. Who we are

C Dell is a design and marketing agency based in Scottsdale, Arizona. You can reach us at contact@c-dell.com or 480-500-6742, or by mail at 9375 E Shea Blvd, Suite 249A, Scottsdale, AZ 85260.

2. Information we collect

We collect information you give us and information collected automatically when you use the Site:

• Information you submit through our contact form: your name, email address, phone number, company (optional), budget range (optional), and your message.
• Consent records: whether you agreed to our Terms and Privacy Policy and consented to receive calls and text messages, together with the exact consent language shown and the date, time, and IP address of your submission.
• Usage and device information collected automatically: IP address, browser type, pages viewed, referring pages, and similar analytics data, including through cookies and Google Analytics.

3. How we use your information

• To respond to your inquiries and to provide quotes and services.
• To contact you by email, phone, and text message (SMS) with informational messages (for example, replies and project updates) and, where you have consented, marketing messages.
• To operate, maintain, analyze, and improve the Site and our services.
• To comply with applicable law and enforce our Terms.

4. Text messaging (SMS) and your mobile information

If you provide your phone number and check the consent box on our contact form, you agree to receive calls and text messages (including by automated technology) from C Dell. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message, and reply HELP for help. Opting out of marketing does not stop messages necessary to a service you have specifically requested. See our Terms & Conditions for the full Messaging Terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How we share information

We do not sell your personal information. We share it only as needed to run our business:

• With service providers who process data on our behalf — for example, website hosting, analytics (Google), visitor analytics and business-contact enrichment (Apollo.io), email delivery (Amazon SES), and SMS/messaging delivery (third-party messaging providers such as Amazon SNS) — under obligations to protect it and use it only for the services they provide to us.
• To comply with law, legal process, or to protect rights, safety, and property.
• In connection with a merger, acquisition, or sale of assets, subject to this Policy.

6. Cookies and analytics

The Site uses cookies and similar technologies, including Google Analytics, to understand traffic and improve the experience. We also use a third-party website-visitor analytics service (Apollo.io) that may identify the business or organization associated with a visit and provide related business-contact information, so we can follow up with potential clients. You can control cookies through your browser settings; disabling them may affect some features.

7. Data retention

We keep personal information for as long as needed to fulfill the purposes described here, including to maintain consent records, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Data security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of marketing. California residents have rights under the CCPA/CPRA, including the right to know, delete, and correct personal information and to opt out of its "sale" or "sharing"; we do not sell or share personal information as those terms are defined. To exercise any right, email us at contact@c-dell.com. We will not discriminate against you for exercising your rights.

10. Children's privacy

The Site is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.

11. Third-party links

The Site may link to third-party websites we do not control. Their privacy practices are governed by their own policies.

12. Changes to this Policy

We may update this Policy from time to time. The "Last updated" date above reflects the most recent changes; material changes will be posted on this page.

13. Contact us

D Is For Family LLC (dba C Dell)
9375 E Shea Blvd, Suite 249A, Scottsdale, AZ 85260
contact@c-dell.com
480-500-6742

This Privacy Policy is provided for general information and does not constitute legal advice.